Frequently Asked Questions (FAQ)

Welcome to the Kampra Life FAQ section! Here you’ll find answers to common questions about our services, products, and policies. If you have any further queries, feel free to reach out to us.

1. Where is Kampra Life’s service available?
Currently, our services are exclusively available in Nepal.

2. How can I place an order with Kampra Life?
You can place your order through multiple convenient methods:

  • Messaging us on WhatsApp
  • Contacting us via our social media platforms, including Facebook and Instagram

Once you message us with your product details, our team will guide you through the process to complete your purchase.

3. What payment options are available?
We offer several payment options for your convenience:

  • Online payment through mobile wallets and banking apps
  • Payment directly via WhatsApp or other messaging platforms using supported payment gateways

4. Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Contact us immediately through WhatsApp or social media if you wish to make any changes. Once your order is shipped, cancellations or modifications may not be possible.

5. How long does delivery take?
Delivery times vary depending on your location. Typically, orders are delivered within 3-5 business days for most regions in Nepal. For remote areas, delivery may take up to 7 business days.

6. How can I track my order?
Once your order is processed, we will send you a confirmation message with tracking details. You can also contact us directly on WhatsApp or social media for live updates.

7. What types of products does Kampra Life offer?
We specialize in a wide range of health, beauty, and dental care products, including:

  • Nutraceutical supplements
  • Skincare and beauty essentials
  • Oral hygiene products Explore our full catalog on our website.

9. Can I get product recommendations?
Absolutely! Our team is here to help you choose the best products for your needs. Reach out to us on WhatsApp or social media, and we’ll be happy to provide personalized recommendations.

10. How do I contact Kampra Life for support?
For any assistance, you can reach us via:

  • WhatsApp: +977 9707211111
  • Email: Kampralife@gmail.com
  • Instagram: @kampralife

We’re available from Sunday to Friday to assist you with any queries.

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